Effective Date: 1st January 2025
RoundRaven ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our SaaS application for email delivery (the "Service"). By using the Service, you agree to the terms outlined in this policy.
Note: This Privacy Policy does not apply to third-party websites, services, or applications that may be accessible through the Service. We recommend reviewing the privacy policies of those third parties.
1.1 Personal Information: We may collect personal information such as your name, email address, billing information, and any other details you provide when creating an account or using the Service.
1.2 Usage Data: We collect information about your interactions with the Service, including IP address, browser type, device type, pages viewed, and actions taken within the app.
1.3 Email Metadata: When using our email delivery features, we may collect email metadata, including sender and recipient information, timestamps, and delivery statuses. We do not access or store the content of your emails unless explicitly required for troubleshooting or compliance.
2.1 Provide, maintain, and improve the Service.
2.2 Monitor usage and enhance the security of the Service.
2.3 Process payments and manage subscriptions.
2.4 Communicate with you about updates, support, or marketing materials (you can opt out of marketing communications).
2.5 Comply with legal obligations and enforce our terms.
3.1 We do not sell your personal information. We may share your information with:
3.1.1 Service Providers: Trusted third parties that assist with payment processing, analytics, and other operational tasks.
3.1.2 Legal Authorities: When required by law or to protect our legal rights.
3.1.3 Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
We implement industry-standard security measures to protect your information. However, no method of transmission or storage is 100% secure. Use the Service at your own risk.
You may access, update, or delete your personal information by contacting us at [email protected]. Certain data may be retained for legal or operational purposes.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."
For questions or concerns regarding these policies, please contact us using the details below:
BHIVE Workspace - No.112, AKR Tech Park
7th Mile Hosur Rd, Krishna Reddy Industrial Area,
Bengaluru, Karnataka - 560068